MK Enterprises Refund/Return Policy
Thank you for shopping at MK Enterprises! We understand that sometimes you may need to return or request a refund for an item. To ensure a smooth process, please review our refund/return policy below:

Products Covered:

This policy applies to all products sold on the MK Enterprises website, including:

Flours (wheat, gram, etc.)
Nuts (almonds, cashews, etc.)
Pulses (dal, lentils, etc.)
Rice (basmati, sona masoori, etc.)
Snacks (chips, cookies, etc.)
Fruits (apples, oranges, etc.) (if applicable)
Return Window:

You may return any unopened, undamaged items within 7 days of delivery.

Reasons for Return:

We will accept returns for the following reasons:

Incorrect item received
Damaged item received
Expired product received
We will not accept returns for:

Opened items
Items damaged due to improper storage by the customer
Items outside the return window (7 days)
Return Process:

To initiate a return, please contact our customer service team by email at [email protected] or by phone at [phone number] within the 7-day return window.

In your email or phone call, please specify the following information:
Order number
Item(s) you wish to return
Reason for return
Our customer service team will provide you with a return authorization number (RAN) and instructions on how to return the item(s).
You are responsible for securely packaging and returning the item(s) to our designated address. Please keep your receipt for proof of return.
Refunds:

Once we receive your returned item(s) and verify that it meets the return criteria, we will issue a full refund to your original payment method within 5 business days.
Shipping costs for the return will be refunded only if the return is due to an error on our part (incorrect item sent, damaged item).
Exchanges:

We currently do not offer exchanges. If you wish to receive a different item, you will need to return the unwanted item and place a new order.
Contact Us:

If you have any questions about our refund/return policy, please don’t hesitate to contact us by email at mkenterprises7321@gmail.com or by phone at +91 9871627321

Please Note:

MK Enterprises reserves the right to modify this refund/return policy at any time without prior notice.
This policy is in addition to your statutory rights as a consumer.
By placing an order on the MK Enterprises website, you agree to this refund/return policy.